There is no drop box for payments at the Civic Center.
Online payments are encouraged
City of Newport Beach offers several payment options for your convenience.
Online Bill Pay:
Click on this link to enroll for or access the new Online BillPay program. This online account management tool allows you to enroll for email billing and to go paperless. You can pay your bills using a saved payment profile to avoid entering the credit card number each time you make a payment. For Municipal Services Accounts Only, you can enroll or manage your AutoPay preferences. Also pay by telephone 949-718-1999.
One-Time Payments: (no enrollment, need NBID #):
This is the easy way to pay Business License, Alarm Accounts and other Miscellaneous Billings. To view and pay all of your city accounts by credit card, use the NBID Number found on your billing statement. By checking or unchecking boxes you can pay as many or few accounts as you choose, but only in the amount of the current balance due. Click on underlined accounts for billing details. Also pay by telephone 949-718-1999.
If requesting a refund and initial payment was made by check, either a front and back copy of that check or a bank statement showing the cleared check must be faxed to 949-644-3073 or mailed to the Finance Department before a refund can be processed . Refunds are processed upon receipt of the front and back cancelled check/bank statement copy less the administration fee and sent to you within three to four weeks. Please call 949-644-3141 for refunds on credit card payments and any other questions.