Permit Center Customer Satisfaction Survey

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We are looking for ways to improve our service.

The Newport Beach Permit Center has been designed with you in mind, and we are continuously looking at ways to improve our service to you. Since you are the best judge, we are hoping that you will take just a few moments to tell us about your visit. If you were pleased with our service, let us know. If you feel our service needs improvement, we want to know that too. If something went wrong, one of us will personally review your comments and follow up with you. 

Thank you so much for taking the time to help us improve the Permit Center and the services we provide you!

Seimone Jurjis, Community Development Director
Dave Webb, Public Works Director
Chip Duncan, Fire Chief

 

1
What service did you receive? (Check all that apply)
What service did you receive? (Check all that apply)
2
How would you rate the quality of our service?
How would you rate the quality of our service?
3
Were you treated courteously by our Permit Center Team?
Were you treated courteously by our Permit Center Team?
4
Was your request handled in a reasonable amount of time?
Was your request handled in a reasonable amount of time?
5
Did our staff take the time to answer all of your questions, or refer you to someone who could?
Did our staff take the time to answer all of your questions, or refer you to someone who could?
6
Date of your visit to the Permit Center:
7
Comments:
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