Parking citation payments are due within 21 days from the date of issuance. Payments not received within 21 days are subject to a late fee and cannot be contested once the deadline has passed.

You can conveniently manage your parking citation online at www.pticket.com/nb.

Online services include:

• Viewing parking citation information
• Submitting an appeal
• Applying for a payment plan
• Paying your citation by credit card

Payments by Mail

Payments can be mailed using the envelope provided with your citation. If you no longer have the envelope, mail your payment to:

City of Newport Beach
P.O. Box 3599
Tustin, CA 92781-3599

Please include your citation notice with the payment. If the notice is unavailable, write the citation number or vehicle license plate number on the front of your payment. If paying for multiple citations, combine the total amount into one payment. 

Note: No receipt is issued for payments sent via mail.

Payment in Person

Payments can be made in person at:

Newport Beach Civic Center - Bay 1A
100 Civic Center Drive
Newport Beach, CA 92660

Payments are accepted during regular business hours. We accept Visa, Mastercard, American Express, cash, and checks.

The process for appealing a parking citation consists of three levels of review.

First Level Review

If you believe your parking citation was issued in error, you may request an Administrative Review within 21 days of the citation issue date.

How to Submit an Appeal

You may submit your appeal online at www.pticket.com/nb. Alternatively, you may download and complete the Request for Administrative Review. Hard copies of the form is also available for pick up in person.

How to Return Your Form

Completed forms may be:

• Mailed to:
  City of Newport Beach
  P.O. Box 3599
  Tustin, CA 92781-3599

• Dropped off at:
  City of Newport Beach
  100 Civic Center Drive, Bay 1A
  Newport Beach, CA 92660

Note: Any original documents submitted with you appeal will not be returned.

After You Submit

Appeals received after 21 days from the citation issue date will be denied.

You will be notified by mail of the results usually within 4-8 weeks, depending on the research required to complete review. You may view the status of your appeal at our web site under Online Services. If you require additional information, contact (844) 312-2926.

Second-Level Appeal: Administrative Hearing

If you disagree with the results of your Administrative Review, you may request an Administrative Hearing to further contest your parking citation.

How to Request a Hearing

To request a hearing, complete the Administrative Hearing Request Form. You may obtain a form in person at:

City of Newport Beach
100 Civic Center Drive, Bay 1A
Newport Beach, CA 92660

Important: The full penalty amount must be included with your Administrative Hearing Request. If your citation is dismissed, the a mount paid will be refunded by mail.

Your Administrative Hearing Request Form must be submitted within 21 days of the mailing date of your Administrative Review Results.

Hearing Options

You may choose one of the following options for your hearing:

• In person
• By written declaration (submit a written statement of facts)
• By telephone
• By zoom

Hearing Location

In-person hearings are held at:

Newport Beach Civic Center
100 Civic Center Drive, Bay 1A
Newport Beach, CA 92660

Third Level Appeal: Civil Appeal 

California Vehicle Code Section 40230(a) allows for the ability to file a Civil Appeal for a parking citation if you are dissatisfied with the results of your Administrative Hearing. You may not request a Civil Appeal unless you have received a Result of Administrative Hearing and have been found liable. The following instructions must be followed in order to file a Civil Appeal:

1. If your citation remains unpaid due to a previous request for a waiver of the penalty, you must pay your citation in full to the City prior to filing a Civil Appeal,
2. You may file a Civil Appeal at the Court in the jurisdiction in which the citation was issued. The Civil Appeal must be filed within 30 calendar days of the mailing of the City's final decision,
3. Upon filing a Civil Appeal, you will be required to pay a filing fee to the court.

If you are found not liable during the Civil Appeal process, any amount paid will be refunded (including the filing fee).

If you believe you have overpaid a parking citation, please complete the Parking Citation Over-payment Refund Request. Submit the completed form and email to parking@newportbeachca.gov.

Staff will review your request and may contact you for additional documentation. You will need to provide proof of both payments, such as:

• Copies of the front and back of cancelled checks or money orders
• A credit card statement
• A payment receipt

Once your overpayment is verified, a refund check will be issued and mailed within 4-6 weeks. For assistance, you may email parking@newportbeachca.gov or call the Revenue Division at 949-344-3141.

Common Causes of Overpayment

Overpayments sometimes occur when:

• A citation is paid twice (once after the due date and again after receiving a balance-due notice).
• Payments are made through multiple channels such as:
  • Mail
  • Online
  • Collection agencies
  • DMV
  • Rental car or leasing companies
  • Police impound yards
  • Franchise Tax Board

Because payments may be processed through several different entities, duplicate payments can occasionally happen.

Please note, this form is not used to refund over paid parking rates. To request a refund for overpayment on parking rates, email newportbeach@lazparking.com or call 949-524-8915.